Are You a Great Military Talent Recruiter?

Good recruiters are not born, they are developed. They are developed through formal training, professional development, and operational experience. Great recruiters, on the other hand, not only develop themselves, but they make a habit of routinely doing exceptional things. Perhaps the most exceptional thing a recruiter can do is have no fear when it comes to attracting and hiring military veterans.

RECRUITING

Whether you are a recruiter for a fortune 500 company or a small business, the fact is the military veteran population is a pool of highly qualified, well-trained, and motivated potential employees ready to work.

Here are some things that exceptional military talent recruiters have and do:

Passion. Recruiting is all about passion. It’s obvious that a great recruiter is passionate about the company he or she works for and they are passionate about the people who want to work there. A great military talent recruiter is even more passionate for our veterans and those currently serving. Thanking a veteran for their service is great, but what we should be doing is giving them opportunity. Move from words to concrete action. Making an extra effort to bring veterans to the team is true passion.

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Competence. A great military talent recruiter understands the military culture. He or she understands what a Sergeant is and does. They understand what platoons, companies and battalions are. They understand military lingo and how to read a DD 214. This makes them great recruiters because they do not shy away from calling veterans in for an interview. Instead of funneling veteran resumes to the trash bin, they take action. They believe in supporting our troops by hiring them.

Compassion. An outstanding military talent recruiter does not necessarily need to be a veteran, but they definitely need to be sensitive and empathetic to the life experiences of our service members. Knowing what to ask and not to ask during an interview prevents barriers to communication. Understanding potential disabilities, but not letting them skew the hiring decision is not only the right thing to do, it’s the law. Compassion comes from listening. Great recruiters pay outstanding attention to the needs of a veteran applicant.

9547808574_734a2263c8_bMatch people, not paper. I understand military resumes are sometimes confusing and do not always capture the true value of the veteran.   As I have said many times before, our separating military members need to do a better job at military to civilian skills translation. While this remains an uphill battle for our military, great recruiters do two exceptional things here. First, they do not automatically dismiss military resumes. Second, outstanding recruiters can see past the jargon and are willing to give veterans a chance at an interview where the service member can truly highlight their skill-sets.

Not letting a computer do the recruiting. RECRUITING IS A PEOPLE BUSINESS! Allowing software to run key word obsessed recruiting for an organization is the wrong answer. Great recruiters understand this. They interact with people, not machines.   A great military talent recruiter, is aware, however, of key words such as, Company Commander, Platoon Sergeant, Squad leader, Senior Chief, First Sergeant, Wing Commander, etc. These are the key words that identify true leaders and outstanding candidates.

meetingHonesty. Within the military culture, Soldiers, Sailors, Airmen, and Marines are provided initial counseling at the beginning of each new assignment. This counseling lays out all expectations from personal performance to what to expect on the job. Great military talent recruiters do the same thing. Outstanding recruiters are honest about the job they are hiring for. The job description is going to list the duties of a warehouse worker, but it’s up to the recruiter to tell the veteran that in the summer time the temperatures on the warehouse loading dock reach 95 plus degrees. The applicant needs to know that overtime is the norm and so is being called in on short notice when demand increases.   The veteran needs to know it’s a high stress job with a high turn-over rate. Just lay it all out and the veteran employee will step up and make it happen.

Follow-ups. As I talk to many transitioning veterans and listen to their stories, I am completely baffled at the amount of recruiters who do not return a phone calls or e-mails. A great military talent recruiter understands the fighting spirit of our military members and understand that an aggressive follow-up by veteran applicants are par for the course. While I understand recruiters are extremely busy, that is no excuse for ignoring those who gave so much of themselves to protect the freedoms we enjoy. Outstanding military talent recruiters are never too busy to return a phone call or an e-mail and always keep the applicant informed.

FMI TENANTS LOGOGreat recruiters are not born, they are developed. Let Forward March Inc. train your recruiters to be exceptional military talent scouts. We have a comprehensive Military Talent Hiring Guide and we can help develop a pipeline and hiring strategy for success as well as train your HR department on all the best ways to recruit military veterans. We will take your company from good to great!

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Forward March Inc Military Hiring Guide

Forward March Inc Military Hiring Guide

~ Article written by Jason Caswell, Forward March Inc – Director of Training and Talent Pipeline Services

Two Schools of Thought on Military Skills Translation

Military Skills Translator

Want to learn a new language? Before you answer yes, let me explain it to you. This language is spoken by American men and women, but there are five difference dialects. This language is full of acronyms and many of those acronyms are spoken as proper words. Only about 10% of the populations has ever been exposed to this language, and at any given time, only about 1% of the American population actively uses it. Many of the words cannot be found in a Webster’s Dictionary, but are used constantly by those who speak the language. This is not a lost language from a tribe of long ago, it’s the language used by the American military, and each branch of service has its own tongue. HOOAH! (Army word referring to or meaning anything and everything except no)

As a talent acquisition or human resource professional, it’s important that you become familiar with this unique language as you might see it on a resume, or could hear it while interviewing a military veteran. Now, before we proceed, I will openly admit and shout it from the hilltop that we veterans need to do a better job at translating our own skills. We need to do a better job of conveying to you what we bring to the table. At any rate, there are two trains of thought on military skills translation for HR professionals.

Apples to Apples Skill Translation

The first and most widely used approach to transforming military skills into the civilian workforce is to use the various military skills translation tools that are found abundantly throughout the internet. The official Department of Labor Military Crosswalk page, for example, can be found at www.onetonline.org/crosswalk/ .

So the way it works is this. The user puts a Military Occupational Specialty (MOS) code in the system and it translates that specialty into comparable civilian occupations. Take Field Artillery, for example. First, an EOL Permanent Marker is not something you can pick up at your local office supply store, it’s a point on an orienting line marked by a sharply defined permanent point at least 30 meters from the field artillery orienting station. A Battery Commander is not a person in charge of a cell phone charging station, he or she leads an artillery unit of about 150 Joes (people/employees). A Red Leg is not someone who spent too much time in the sun, it a term of endearment for a field artilleryman. Lastly, XO does not mean hugs and kisses, it’s an abbreviation for Executive Officer.

Now that we have cleared that up, let’s get back the skills translation.   According to the Department of Labor, a well-trained Army Field Artillery Crewman (13B) can function as an operations manager, mechanical technician, radio operator, corrections officer, construction laborer, first-line supervisor, bus driver, and light truck driver, just to name a few.

Pros.   It’s easy. All you need is an MOS code or the title of a military specialty and the internet does the rest. In a split second, a recruiter or hiring manager has a list of comparable jobs.

Cons. It only tells part of the story, and sometimes we need to look beyond titles. Take an Infantryman for example. Over his career, he has led hundreds of people in the most demanding and chaotic of situations imaginable. This person most likely completed a special duty assignment as a recruiter, drill sergeant, or instructor. He might have performed career enhancing positions such as an equal opportunity advisor, doctrine writer, or advisor to a foreign military. He may have even completed congressional fellowships and been assigned to Capitol Hill, or might have even worked on a Commanding General’s staff. He has attended dozens of professional military education courses or even cross trained into other military specialties. He most likely has a graduate degree. This story cannot be told using even the best skills translation software or website.

Broader Job Descriptions 

While it’s important to have a good understanding of military skills and how they relate to civilian careers, it’s not the be-all, end-all solution to veteran hiring. When developing job descriptions, it is important to delineate between what you want and what you need.

Suppose your company is looking for a recruiter and you require oil and gas experience. I will submit to you that any military recruiting professional can easily step into this role without the oil and gas experience. Many of the military recruiters I know have switched from enlisted recruiting, to officer recruiting, to medical recruiting without skipping a beat. Give them the recruiting mission and they will get it done.

By putting that extra requirement of oil and gas recruiting required, two things happen. First, your recruiters and hiring managers automatically dismiss veterans from being considered for that position. Their resumes are shuffled to the trash bin. Second, a recently discharged veteran with applicable experience, but lacking the oil and gas piece may be discouraged from applying to the position in the first place. I am not asking for an organization to lower its hiring standards for our veterans, just to consider how words and phrases on a job posting could create a disparate impact on veteran applicants.

Pros. Posting jobs with broader descriptions can make the position more appealing to veterans and less likely that hiring managers will automatically dismiss veteran applicants for not having a specific certification or certain type of experience.

Cons. You may not find an exact word-for-word skills match, but you are still getting a highly motivated and well-trained veteran applicant. Just remember, recruit for attitude, and train for skill.

Before we Pull Chocks (Air Force Slang for leaving for the day or wrapping it up), consider the many services Forward March Inc., provides companies in developing a veteran hiring strategy. FMI brings a wealth of experience to bear in helping organizations find, attract, and retain top military talent.

OOHRAH!! (Marine Corps term used to respond in the affirmative to a question, acknowledge an order, or generally to express enthusiasm)

~ Article written by Jason Caswell, Forward March Inc – Director of Training and Talent Pipeline Services

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If you want to get started hiring veterans Forward March Inc stands ready with a special offer. On November 17th we will be holding our Camouflage to Corporate Conference in San Antonio, Texas. This is an outstanding opportunity for companies and organizations to learn how to get started hiring high quality military talent. The information in this conference has helped many other companies to develop highly successful hiring strategies, military pipelines, and learn how to retain quality military talent. Click here to learn more…

Our Camouflage to Corporate Conference can get you on the fast track to developing a Veteran Talent Pipeline. November 17th, San Antonio, Texas.

Veterans, Transitioning Military Personnel, and their families are encouraged to meet with employers at this free event.

Veterans, the True Workplace Minority!

veterans minority

Over the course of my 24 year career in the United States Army, I have met hundreds of people who were all too willing to shake my hand and thank me for my service; I have had countless offers to buy my cup of coffee. Some have even been willing to give up their first class seats on one of my many flights across our great nation.

“Support our Troops” is proudly displayed at businesses and civic buildings across the country. Soldiers, Sailors, Airmen, Marines, and Coast Guardsman across the country are welcomed home from a deployment with open arms. It’s a far cry to the reprehensible behavior of our country displayed to our returning heroes from Vietnam. Our country, it seems, has learned to separate the politics of war from those who actually serve to fight it. Despite the support of the general population, we can’t look past the minority status our veterans face every day in terms of employment.

soldiers_military_usaIt’s estimated that only about 10% of the U.S. population can even call themselves military veterans. Furthermore, a recent Pew Study showed that at any given time, less than 1% of the population is wearing the uniform. The fact is, the overwhelming majority of Americans have never served in the military. The DoD estimates that over half of the youth in the U.S. population between the ages of 16 and 21 do not meet the minimum requirements to enter military service. This lends itself to why veterans are deeply seated in the minority in both the general population and in the civilian workforce. As a result, Veteran unemployment continues to hover several percentage points above the general population.

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Understandably, it is difficult for someone who never served in the military to appreciate the immeasurable experience a military member brings to the workplace. A 20-something-year-old corporate recruiter probably has little understanding of what an infantryman does or can do. Most recruiters not familiar with military service struggle to understand rank and what it means to be a sergeant for instance. While military jobs and duties may differ from those in the civilian world, there are real skills and experience that a service member brings to an organization. The skills and experience may not be readily discernible to the vast majority of corporate recruiters. As veterans, we must do a better job at our own skills translation both on our resumes and during the interview process. This will go a long way toward helping the civilian recruiter to understand our experience and what we are capable of. This will ultimately stem the tide of military resumes that are automatically funneled to the “rejected” pile.

invisible woundsVeteran unemployment is further exacerbated by the many unfounded misconceptions that continue to plague our national treasures. Post-traumatic stress, lack of civilian skills, rigid operating environment, and workplace violence; you name it and veterans have been labeled with it. There are real visible, and invisible wounds, that many service members have to live with. However, the media and poor information have contributed to a fear among many recruiters that veterans may bring “baggage” to the workplace that would prevent them from performing their duties. The statistics however show that issues like PTSD affect no greater percentage of veterans than it does within the general population. There are valuable resources available to companies and veterans alike through organizations such as Veterans 360 and the Wounded Warrior Project It takes courage for a hiring manager to set those fallacies aside and welcome veterans to the team.

We have been helping companies hire veterans for over 35 years!

We have been helping companies hire veterans for over 35 years!

Perhaps the best way to “support our troops” is to ensure they have gainful employment after their dedicated term of service. Let Forward March Inc. show you how to get the most out of military talent with our comprehensive training program and military talent pipeline services. Combined, we have 110 years of combined military service with over 35 years dedicated specifically to hiring veterans. We have unmatched experience with proven results. Within the military, we leave no one behind. Is your organization willing to do the same for our veterans?  

~ Article written by Jason Caswell, Forward March Inc – Director of Training and Talent Pipeline Services

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If you want to get started hiring veterans Forward March Inc stands ready with a special offer. On November 17th we will be holding our Camouflage to Corporate Conference in San Antonio, Texas. This is an outstanding opportunity for companies and organizations to learn how to get started hiring high quality military talent. The information in this conference has helped many other companies to develop highly successful hiring strategies, military pipelines, and learn how to retain quality military talent. Click here to learn more…

Our Camouflage to Corporate Conference can get you on the fast track to developing a Veteran Talent Pipeline. November 17th, San Antonio, Texas.

Our Camouflage to Corporate Conference can get you on the fast track to developing a Veteran Talent Pipeline. November 17th, San Antonio, Texas.

Veterans, Transitioning Military Personnel, and their families are encouraged to meet with employers at this free event.

Veterans, Transitioning Military Personnel, and their families are encouraged to meet with employers at this free event.